Performance Management

This practical, one-day course examines the key aspects of performance management and provides practical guidance on how to take a holistic approach to improving the performance of staff.

Course topics include the dynamics of teams, factors involved in building a strong team, managing different personality styles within a team, communicating effectively and how to support individual team members.

We can also set actionable exercises for learners following each session to allow them to put the skills they have learned into practice back on the job.

 LEARNING OUTCOMES

By the end of the course each learner will be able to:

  • Understand their role as a motivator and reviewer
  • Have gained valuable ideas on how to improve the performance of their team
  • Have the skills needed to monitor and evaluate performance on an on-going basis
  • Understand the critical role communication skills will play in building and maintaining a team atmosphere
  • Have a clear strategy for handling under-performers
  • Have a personal action plan to apply learning back on the job

TOPIC 1: INTRODUCTION TO PERFORMANCE MANAGEMENT

 

  • Purpose and benefits of performance management and reviews
  • Linking team performance to company objectives
  • Barriers to effective reviews
  • Role and responsibilities of an effective reviewer

 TOPIC 2: MANAGING FOR PERFORMANCE

  • Self – assessment of your own leadership style
  • Link between motivation and performance
  • Coaching for performance – enhancing your skills
  • Monitoring and evaluating performance
  • Praising and celebrating good performance
  • What to do when the performance plan doesn’t work

TOPIC 3:  IMPROVING TEAM DYNAMICS

  • Examining the key building blocks of high-performance teams
  • Defining roles and responsibilities – creating a team charter
  • Communication – encouraging an open and inclusive team culture
  • Common team problems – dealing with difficult situations quickly
  • Establishing and building trust within the team

 TOPIC 4:  MANAGING UNDER PERFORMERS

  • What constitutes poor performance – lack of ability versus low motivation
  • Enhancing ability
  • Improving motivation
  • Handling difficult people fairly and assertively
  • Disciplinary and grievance procedures
  • Performance Management
    14th July 2020
    9:30 am - 4:30 pm

Registration Options

Details Price Qty
Performance Managementshow details + €40.00 (EUR)  

Venue:  

Address:
Ireland

Description:
This event is being hosted online