Key Account Management

Waterford Chamber Skillnet and Carlow Kilkenny Skillnet are delighted to partner to bring you this FREE OF CHARGE interactive 1 day online workshop; Key Account Management with Jo Collins Sales Performance

Workshop Overview:

You’ve probably heard it before 80% of sales comes from 20% of your customers.

While the percentages may differ from business to business, the principle holds true. Some customer accounts are simply more valuable than others. Because these customers represent a large portion of your revenue, it makes sense to have a plan to protect that revenue.
key benefits of developing a key account plan for your business.

• Customer retention improves
• Sales growth opportunities
• Priorities become clearer
• Improved customer relationships.

In this workshop, we will cover the following

• How to identify your key accounts, as its not always exclusively to revenue,
• Skills that matter,
• Upselling & cross selling process to develop more sales,
• Developing a key Account Management Process for your business is a long-term strategy.

COST

• Free of Charge

VENUE

• Online