Mental Health First Aid for Hospitality

Course Overview:

This 2 day course has been designed to give designated staff the skills needed to be effective Mental Health First Aiders. During the course, we will look at how to recognise the common signs and symptoms of an individual whose mental health may be in crisis. Learners will look at how to start the conversation in addressing the problem, offer support and assist the person in getting the support needed.

This is a highly practical course and scenario-based exercises and group discussions will be used throughout to allow learners to gain a better understanding of their Mental Health First Aider role moving forward. The course will focus on the responsibilities of the Mental Health Aider, but will also highlight what is not your responsibility and when it is time for experts to step in.

LEARNING OUTCOMES:

By the end of the course learners will be able to:

• Have a better understanding of mental health issues
• Spot the triggers and signs of mental health issues
• Understand what the responsibilities of a Mental Health First Aider are
• Have the confidence to step in to reassure & support others who are distressed
• Have the ability to have a supportive conversation & to signpost appropriately to professional help
• Reduce workplace stigma and normalise mental health at work

Topics covered on this programme will include:

• 1: UNDERSTANDING MENTAL HEALTH
• 2: MENTAL HEALTH IN THE WORKPLACE
• 3: THE MHFA CONVERSATION
• 4: SIGNPOSTING AND BOUNDARIES
• 5: SELF-CARE AND RESILIENCE BUILDING

Training dates & times:

• 9th & 16th October
• 9.30am-3.30pm

Location: Live, Online.

Cost:  €150pp

**Spaces limited, early booking recommended.