Problem Solving with Root Cause Analysis (half day workshop)

This half day workshop will give learners an overview of the entire problem-solving and decision making process, giving them the skills needed to identify problems at their roots and provides the key tools and techniques needed to go about
solving the problem or making a decision before it escalates.

With a focus on Root Cause Analysis, this workshop is structured so that learners receive a strong element of practical
activities and exercises. This helps to reinforce the theoretical content, thus equipping learners with the fundamental
aspects of creative problem solving.

LEARNING OUTCOMES
By the end of this workshop each learner will be able to:
• Identify one or more problems to solve
• Create a problem statement
• Develop criteria to evaluate solution to the problem
• Identify potential solutions.
• Select the best solution
• Implement solutions and ex-post evaluation of chosen solution
• Use problem solving tools and know to apply them

TOPICS COVERED

1: PROBLEM SOLVING AND DECISION MAKING PROCESS
• The link between problem solving and decision making
• The elements of an effective problem solving and decision making process
• Defining the problem, clarifying outcomes, identifying and exploring alternatives
• Choosing a strategy, implementing it and managing the follow up
• Problem solving models and how to apply it

2: THE APPROACH TO PROBLEM SOLVING
• Understanding your preferred way of approaching problems and making decisions
• Know the key issues involved in decision making and what to consider when choosing a solution
• Observing and understanding the group or individual decision making process
• Identify the key issues involved in decision making
• How To Make The Right Decision At The Right Time

3: CAUSE ANALYSIS
• Methods to Identifying problems
• The importance of working in teams when solving problems
• Assessing alternatives / options
• How to develop a model / tool for solving problems in a work situations
• Plan, Do, Check, Act
• Implement solution and create action plan

 

This workshop will be delivered via the GoTo Training platform.

  • Problem Solving w Root Cause Analysis
    4th May 2021
    9:30 am - 1:00 pm

Registration Options

Details Price Qty
Problem Solving w Root Cause Analysisshow details + €40.00 (EUR)  

Venue:  

Address:
Ireland

Description:
This event is being hosted online